Cloud AvaDegree Programs Built with Your Success
Why is Ava Cloud Degree the best choice?
As a graduate of the Cloud NanoDegree program, you will emerge a confident, competent and persuasive leader with top marketable skills that make you indispensable to any company. You will successfully create innovative and profitable Cloud services, architect and design the platform where the Cloud Services will run, develop and implement secure infrastructure across Public, Private or Hybrid Clouds.
Our holistic Cloud NanoDegree will take you beyond vendor certification training as we prepare you to become the top decision-maker who hires and manages the vendor-certified professionals to implement your Cloud Services and Cloud Architecture designs.
Duration: 6 weeks
Delivery Method: On-Campus or Online
Why Our Graduates are the Most Credentialed in the Industry
The role of the professional cloud service
manager designing, managing
and retiring cloud computing and cloud based services.
Emerging new trends and leading administration solutions:
incorporates a number of ‘sub-roles’ (such as IT service manager, buyer and/or customer service manager) and may also incorporate operations
management. This multiple nature is leading toward consolidated teams of administrators
(i.e. a flattened hierarchy) and truly converged infrastructure management.
Service management often covers 1st, 2nd, 3rd and 4th line support – potentially for multitenancy
environments – and includes cloud service providers both inside or external to an
Standards for outsourcing (ISO/IEC 37500), service management (ISO/IES: 20000) and
security compliance (ISO/IEC 27000) are influencing and even dictating service metrics,
metering, reporting, billing and provisioning systems for cloud environments.
ITIL processes need to be adapted in order to support cloud computing and cloud based
services including; processes for handling escalations i.e. problem, incident, and event
management, service reporting including SLA/OLA, availability, capacity, change, demand
management, just to name a few.
The multi-layered structure between cloud service providers and consumers is creating
the need to refine service design and operational processes as well and number of key IT
processes and functions